Refund and Cancellation Policy

We Exam Indiv at https://www.examindiv.com is committed to providing each customer with exceptional service. 

If the payment through the third-party gateway has failed, but the amount has been debited from your bank account, the amount so deducted shall be automatically credited to the said bank account within a period of 14 days, subject to reconciliation, as per the terms of the third-party payment gateway.

Cancellation Policy: Once enrolled for any course/class/material with Exam Indiv, Exam Indiv shall not refund the money or transfer the money to be adjusted against any other student.

Extra Payment Refund Policy: In case Exam Indiv receives extra payments for any course by any means, after receiving proofs for such claims, Exam Indiv will try to refund the extra charges within 15 days. The ways may include direct bank transfer using NEFT, in person/authorised representative cheque collection from Exam Indiv offices or any other means agreed by the student and the management of Exam Indiv. For any bank related formalities during payment process Exam Indiv has no liability to pay for any damages which resulted solely due to bank processing or negligence from the side of the student. Students are advised to take up such matters directly with the bank and may proceed to consumer forums if not satisfied. Exam Indiv will try to help the students with constraints of time, work-force and other factors.